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Shipping


Tracked delivery

We ship to most countries around the world, we use a tracked method of shipping which ensures a smooth delivery, we provide a tracking number which you may use to view the status of your parcels location.

Timely Delivery

We ship out an order within 2 working days from when we would have received a cleared payment. We accept direct bank transfer payments using an IBAN number. We will dispatch your order on the same day when purchasing an item before 11 am on our time zone ‘GMT +01’on a working day, it then takes approximately 3 to 4 working days to reach the UK and countries within the same radius.

European dispatch

All orders are dispatched from Malta, this is a European country and therefore no additional TAX or VAT needs to be paid on receipt of your order if you are purchasing an item from within a European country, there may be special circumstances within certain countries which we have no control over, in these cases we will not be held responsible for any additional fees which may be incurred.

Fees

Shipping to European countries is calculated at a flat rate of 15 euros per 500 grams, we will not charge extra if you are slightly over ‘within 100 grams’, 1 Android Tv box will normally cost

15 euros for shipping within the EU per 500 grams, ‘3 to 5 working days’
20 euros for non EU countries per 500 grams. 5 to 10 working days
Malta, Gozo and Comino receive free shipping.Same day or next day

UPS – DHL – TNT

We also offer an additional service were on request we will send out your order via one of the mentioned courier companies for any additional fee, please email customer support for more information. info@epictvbox.com

If you have any further queries regarding shipping please feel free to contact us on info@epictvbox.com

Local delivery in Malta and Gozo

We will only deliver items which are either prepaid or cost over 100 Euro, items which cost less will need to be prepaid before we are able to dispatch.
Cash on delivery is not accepted for items costing less than 100 Euro.

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